Mercury Service
6 years ago
This is an 'above and beyond' service story. Arrived back on Helijet today and my battery was dead in my parked car. I walked over to Mercury and a great guy came over to my car with a battery and cables, jump started my car and even pointed out I should aware rats were getting under my hood! Many thanks for service 'above and beyond'! Cheers
8 years ago
awesome company to deal with. Very knowledgeable staff the only place to have your service work done.
9 years ago
picked up a used exhaust pipe from 1970's it was pitted and greasy. they knew I needed it and charged me rolaly. I will never go back.
10 years ago
Four weeks ago I brought my 9.9 Mercury outboard motor for check up to this shop. The problem I was having with my outboard was that it was working perfectly first 5 minutes,then started misfiring when used on higher speed than idle, signal light flickering, eventually stopping completely. I explained my problem to a technician at the shop. I also told him that I replaced spark plugs and a thermostat before - suspecting overheating. For 2 weeks nobody had time to even look at my motor and then a technician told me that he had to order a part for a carburetor, which took another 2 weeks. Yesterday he phoned me again that my motor is still acting, and he suspected the coil was the problem. Exactly what I was thinking 4 weeks ago and trying to tell them. I am very unhappy with the service at this shop so far. I have lost 4 weeks off the boating season. They should tell me right away they were too busy to check properly my motor before repair.
10 years ago
These guys are the best, and they always take the time weather you need a $20 part or a new motor. There is no where else to go for service or help.