Island Detail


Richard
9 years ago

Got my car detailed after a family road trip Can't say enough awesome things about these guys. Everyone was friendly and respectful. They even got some pen marks off my seat that I thought would never come out. I will be back, thanks .Richard

S Guild
9 years ago

Went here due to high ratings. Disappointed. Attention was paid to easily visible surfaces but on checking, missed areas galore (roof rails, sunroof window edges & moving tracks, hatchback perimeter all skipped); upholstery incompletely cleaned/rinsed/dried - left water mark stains. Had to return three times to get it all done. The guy admitted he skipped some parts, apologized, and made the excuse that he was trying NOT to have to power wash some areas again (!!??). The return trips cost me 2.5 hrs off work each time I had to go back, plus a lot of walking to an from. Even though the rest of the car looked nice, I have been put off due to all the nuisance so can not recommend Island Detail.
The Business Owner Replied:

Hello, I feel terrible that you had a bad experience at our detail shop. We try our best to assure every client receives great quality and service. Unfortunately you did not receive the standard we are known for, and for that we apologise.

Written on 09/17/2015